Reference

Terms and Conditions That Cover Your terong888 Account

Before you open an account or make a deposit through DANA, OVO, or GoPay, these terms set out how your account works, what we expect, and what you can expect from us.

Account eligibility applies per local lawDANA, OVO, GoPay wallet rules includedAccount use and conduct coveredApplies to all game categoriesSubject to change with notice

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What These Terms Actually Cover

terong888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every part of your relationship with terong888 — from the moment you create an account through to how withdrawals are processed back to your e-wallet. They cover account registration, how you fund your account using DANA, OVO, or GoPay, the conduct expected during

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play across our slot rooms, live casino tables, and sportsbook, and how disputes are handled. We update these terms when our services change. When we do, we post the revised version here and note the effective date. Continuing to use your account after a revision means
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you accept the updated terms. If any section conflicts with local law in your eligible region, local law takes precedence. We do not override your statutory rights. These terms are written in English; where translation causes ambiguity, the English version controls. Players in Bekasi and across
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Indonesia access the same version of these terms. Payment-specific conditions — including wallet verification steps for DANA, OVO, and GoPay — are also governed here and must be read alongside your chosen wallet provider's own policies.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you need to flag a concern about how a rule applies to your account, our support team handles terms-related queries directly. You can reach us through live chat inside your account dashboard, by email for formal written requests, or through our social messaging channel for quicker follow-ups. We aim to respond to terms-related queries within one business day for email and promptly via live chat during active hours.

Team online

Live Chat

Access live chat from your account dashboard. Use this for immediate clarification on any term, account condition, or wallet payment rule that affects your current session.

Email Support

Send written queries about these terms to our support email. We handle formal requests here, including account review requests, conduct disputes, and wallet verification concerns.

Social Messaging

Reach us via our official social messaging channel for faster follow-up on general terms questions. Not suitable for account-specific disputes — use email for those.

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We take the obligations set out in these terms seriously. Your account data is handled with standard encryption practices, your payment details through DANA, OVO, and GoPay are not stored by us beyond what wallet verification requires, and your account activity logs are retained only as long as needed for dispute resolution and compliance. You have the right to request a copy of the data we hold, to correct inaccurate details, and to ask us to close your account at any time through the account settings page.

Data Handling

Account data is encrypted in transit and at rest. We collect only what is needed for account operation, payment verification via DANA, OVO, or GoPay, and regulatory compliance in eligible regions.

Cookie Use

We use cookies to keep your session active, remember your wallet preference, and track account access patterns. You can manage cookie preferences in your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, use the account lock option immediately and contact our support team via live chat.

Requesting Changes

To update your registered details, close your account, or request a data summary, go to account settings or submit a formal written request through our support email. We process requests within the timeframe local law requires.

Common Questions About These Terms

These are the questions we receive most often about how our terms apply to accounts, payments, and conduct. If your question is not here, reach us through live chat or email.

Yes. Every transaction through DANA, OVO, or GoPay falls under these terms. Your wallet provider's own terms also apply alongside ours, and both must be followed.

We may suspend or close your account depending on the severity. You will be notified by email. You can appeal by contacting our support team and providing your account details for review.

No. We post updated terms here with a revised effective date and notify you via your registered email. Continuing to use your account after that date means you accept the changes.

Go to account settings and select the account closure option, or send a written request to our support email. We process closures and return any eligible wallet balance per our withdrawal process.

Raise the dispute through our support email with a clear description of the issue. We review it against the version of the terms active on the date of the event you are disputing.

Eligibility depends on local law and the region where you access the platform. These terms apply where access is permitted under local law. We do not extend access beyond what local law allows.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Cover Your terong888 Account

Reach Us About These Terms

Live Chat

Email Support

Social Messaging

Account Security and Your Rights Under These Terms

Data Handling

Cookie Use

Account Security

Requesting Changes

Common Questions About These Terms

01 Do these terms apply when I deposit using DANA, OVO, or GoPay?

02 What happens if I break a conduct rule in my account?

03 Can terong888 change these terms without telling me?

04 How do I close my account under these terms?

05 Who do I contact if I disagree with how a term was applied to my account?

06 Do these terms cover access from all regions in Indonesia?

Terms & Conditions

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